Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Email address (for account creation)
• Payment information (processed securely by Stripe - we never see your card number)
• Watchlist preferences and saved searches

1.2 Information Collected Automatically

• Usage data (features used, frequency of access)
• Device information (browser type, IP address)
• Cookies for session management

2. How We Use Your Information

We use collected information to:

• Provide and improve the Service
• Process payments and manage subscriptions
• Send service updates and trading alerts (if enabled)
• Provide customer support
• Detect and prevent fraud

3. Information Sharing

We do NOT sell, trade, or rent your personal information to third parties.

We may share information only in these cases:

• With Stripe for payment processing
• With service providers who help us operate the Service (e.g., email delivery)
• If required by law or legal process
• To protect our rights or the safety of users

4. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive information
• Regular security audits
• Limited access to personal information (need-to-know basis)

5. Data Retention

• Active accounts: Data retained while subscription is active
• Cancelled accounts: Data retained for 90 days for reactivation
• After 90 days: Personal information is deleted, anonymized usage data may be retained
• Legal requirements: Some data may be retained longer if required by law

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Export your data in a common format
• Opt-out of marketing communications

To exercise these rights, contact support@driftanalytics.io

7. Cookies

We use cookies for:

• Keeping you logged in
• Remembering your preferences
• Analytics to improve the Service

You can disable cookies in your browser, but some features may not work properly.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

9. Children's Privacy

Drift Analytics is not intended for anyone under 18. We do not knowingly collect information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to Privacy Policy

We may update this policy from time to time. Material changes will be notified via email. Continued use after changes constitutes acceptance.

11. International Users

If you access the Service from outside the United States, your information may be transferred to and processed in the United States. By using the Service, you consent to this transfer.

12. Contact Us

For privacy-related questions or concerns:

Email: support@driftanalytics.io
Website: https://driftanalytics.io